This is a common discrepancy that occurs when you update the time during conversion without updating the calendar appointment first under "Full Details". If you click on the "Check Mark" on your appointment, you can view the timesheet you submitted. ...
You can view the Conversion Errors CR Quick Guide to further assist. Thank you, QA Support Need help navigating the QA HelpDesk? View our QA Support Guide.
QA Support Guide Action Behavior Centers Created By: Brooke Marlar Version: 7/12/2023 If you are having difficulty with anything prior to conversion, submit a ticket to the Billing team. If you noticed errors with anything after conversion, submit a ...
Hi! If documentation needs to be corrected/resubmitted after the appointment is converted, the provider will need to submit the corrected documentation through the patient dashboard. Please note that after an appointment is corrected, documentation ...