I received an error message when trying to convert. What do I do?

I received an error message when trying to convert. What do I do?

You can view the Conversion Errors CR Quick Guide to further assist. 

Thank you,
QA Support

Need help navigating the QA HelpDesk? View our QA Support Guide.
    • Related Articles

    • Central Reach Issues - QA Support Guide

      QA Support Guide Action Behavior Centers Created By: Brooke Marlar Version: 7/12/2023 If you are having difficulty with anything prior to conversion, submit a ticket to the Billing team. If you noticed errors with anything after conversion, submit a ...
    • My calendar and session note do not match. What do I do?

      This is a common discrepancy that occurs when you update the time during conversion without updating the calendar appointment first under "Full Details". If you click on the "Check Mark" on your appointment, you can view the timesheet you submitted. ...