General
No Billing Codes Available
If billing codes aren't populating for a patient: Is this patient new? If so, please keep in mind that insurances and auth codes are usually added 24 hours after the new profile is created. If it hasn't been 24 hours, please hold off on submitting a ...
Calendar Appointments vs Timesheet vs Note- Explained
A calendar appointment, a timesheet and a note are all different. You can have a code attached to a timesheet and a note, but not on the calendar appointment. Billing and IT do not use appointment data, only timesheet data for billing and incentives. ...
Expired Codes
The authorization setup on the appointment has either expired or is not valid for the given service date. You may choose a different authorization or service code from the list below, or contact your billing administrator Example: This error messages ...