Printer troubleshooting tips
- First, make sure that the printer is turned on. When a printer is on, it should have some light or LED (usually green) indicating it's receiving power.
- If you do not have any indicator light, make sure the printer is connected to a working power outlet by verifying each end of the power cable. Next, press the printer power button.
- Make sure cables are connected properly and that the printer does have ink and paper
- Find the right printer: It may be possible you may have not selected the one you intended. The simple fix is to choose your intended printer from the Print dialog box’s Printer pop-up menu.
Select the correct and installed nearby printer- Check the print queue. If a print job has failed, the printer’s Print Queue icon should remain in the Dock, garnished with a badge that indicates trouble. To find out more, click the icon to open the Queue’s window. If you don't see anything in the dock, Choose Apple menu > System Preferences. Click Print & Scan, select your printer in the list, and then click Open Print Queue.
Print Queue Icon
Print Queue, you can cancel, pause/resume failed print requests.