Axxess networks provides a web portal allowing you to make and receive calls directly from your computer, as well as other additional functions. To access, go to:
Login: yourextension@actionbehaviorcenters.axxessnetworks.com
Password: yourextensionAxxess
Once logged in, you have two options. In the portal, you will have some basic functionality - such as accessing your Voicemails, looking at Call History and Contacts.
For additional functionality, go to the link for Axxess Desktop at the top of your screen.
Contacts:
List of all ABC contacts
Call History:
A history of all inbound/outbound calls
Voicemail:
Clickable list of all Voicemails
Call Park:
Access to all of your parked calls
Making Calls:
To place a call from your browser, click the red plus icon in lower right of your screen.
Then choose the dialpad to Make New Call
Dial the number using mouse or keyboard and place your call.