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FSA Medical & Dependent Plans
WEX Customer Service Questions when enrolled: 1-866-451-3399 Questions before you enroll: 1-844-561-1337 Email a question: customerservice@discoverybenefits.com Submit a form: forms@discoverybenefits.com Live chat: go to www.wexinc.com, hover over ...
Name Change Request
In order for us to change your name, your SS card will need to be updated. We cannot change your name until this is provided. Please submit your updated SS card to this ticket, or have your OM upload on your behalf in your Documents section with ...
No Billing Codes Available
If billing codes aren't populating for a patient: Is this patient new? If so, please keep in mind that insurances and auth codes are usually added 24 hours after the new profile is created. If it hasn't been 24 hours, please hold off on submitting a ...
How to setup SNAPmobile app for your Axxess phone
1. In order to setup the SNAPmobile app on your iPhone or Android device, you will need to go to the appropriate application store from your device: Apple App Store (web link): https://www.apple.com/ios/app-store/ Google Play (web link): ...
iPad broke - now what?
Hi there! If an iPad physically breaks, the home button gets stuck, screen is shattered, won't charge, etc. Please continue to notify us via IT ticket. 1 - Send us a picture with a small description on how it occurred. 2 - Include the broken iPad ...